Privacy Policy

Information Collection

We collect information about you only when we have a good reason to do so – for example, to provide our services, communicate with you, or improve our services.

We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. Let’s go over the information we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depend on the context and how we use the information. Here are some examples:

Basic Account Information

We ask for basic information from you to set up your account. For example, we require individuals who sign up for xameet.com to provide a username, email address, and basic business information. As a wholesale seller, we need this information to authenticate your business.

Transaction and Billing Information

If you buy something from us, you provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, billing information, and shipping information.

Other Information

If you use our Terms payment or Bill Me Later services, you may also provide us with information to set up payment integration, such as your bank account information or other financial information to verify your ability to pay in the future.

Communications with Us

You may also provide us with information when you respond to surveys, communicate with our support about a support question, or post a question about us on our social media accounts like WhatsApp, Telegram, Twitter, Facebook, or others if you choose to use them.

Information We Collect Automatically

We also collect some information automatically:

Log Information

Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our services – for example, when you encounter a missing page or broken link, this error is recorded in our logs.

Usage Information

We collect information about your usage of our services. For example, we collect information about the actions that site visitors perform on our site – in other words, who did what and when. We also collect information about what happens when you use our services (e.g., page views, paths taken on our site, and whether you made a purchase) along with information about your device (e.g., screen size, cellular network name, and mobile device manufacturer). We use this information to provide our services to you, as well as to get insights into how people use our services, so we can make our services better.

Location Information

We may determine the approximate location of your device from your IP address. We collect and use this information to calculate how many people visit our services from certain geographic regions. We may also collect information about your precise location via our mobile apps if you allow us to do so through your mobile device operating system’s settings.

Information from Cookies and Other Technologies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. xameet uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our services, as well as to track and understand email campaign effectiveness and to deliver targeted ads. For more information about our use of cookies and other tracking technologies, including how you can control the use of cookies, please see our Cookie Policy.

How and Why We Use Information

Purposes for Using Information

We use information about you as mentioned above and for the purposes listed below:

To provide our services – for example, to set up and maintain your account, or to charge you for any of our paid services;
To further develop and improve our services – for example, by adding new features that we think our users will enjoy or that will help them use our services more efficiently;
To monitor and analyze trends and better understand how users interact with our services, which helps us improve our services and make them easier to use;
To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition – for example, we may analyze how many individuals made a purchase after receiving a marketing message or what features those who continue to use our services tend to use the most;
To monitor and prevent any problems with our services, protect the security of our services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of xameet and others, which may result in us declining a transaction or the use of our services;
To communicate with you, for example, through an email, about offers and promotions offered by xameet and others we think will be of interest to you, solicit your feedback, or keep you up to date on xameet and our products;
To personalize your experience using our services, provide content recommendations (for example, through our targeted messages), target our marketing messages to groups of our users (for example, those who have purchased certain products or have been our users for a certain amount of time).

Legal Bases for Collecting and Using Information

Note for those in the European Union about our legal grounds for processing information about you under EU data protection laws: our use of your information is based on the grounds that:

The use is necessary for the performance of our obligations to you under our Terms of Service or other agreements with you or is necessary to administer your account – for example, in order to provide access to our website on your device or charge you for a purchase;
The use is necessary for compliance with a legal obligation;
The use is necessary to protect your vital interests or those of another person;
We have a legitimate interest in using your information – for example, to provide and update our services, to improve our services so we can offer you an even better user experience, to safeguard our services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, to better understand user retention and attrition, to monitor and prevent any problems with our services, and to personalize your experience; or
You have given us your consent – for example, before we place certain cookies on your device and access and analyze them later, as described in our Cookie Policy.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy: